Local Government
How can we help?
Leading Edge Associates supports local government organizations, including municipalities, to achieve operational excellence, enhanced productivity and levels of service, increased capacity, cost savings/avoidance, and increased customer and employee satisfaction, among other improvements.
We provide training programs and improvement consultancy support, specifically designed for the sector, empowering staff at all levels to achieve positive change.
Lean in Local Government
In local government, Lean eliminates wasteful practices and improves efficiency, effectiveness, and overall service quality. These results can manifest from a wide range of initiatives and programs, such as streamlining processes, implementing new technologies, and enhancing communication and collaboration between different departments and agencies.
An important aspect of operational excellence in municipalities is the effective management of resources, including personnel, equipment, and facilities. This can involve implementing best practices in areas such as budgeting, procurement, and human resources management, as well as ensuring that equipment and facilities are well-maintained and used efficiently.
We help local governments to develop and enhance a culture of continuous improvement through Lean certification programs and tailor-made Lean for Local Government training courses.
Agile in Local Government
Agile emphasizes customer feedback and collaboration, swift responses to changes, and delivering services in short iterations.
In local government, Agile can help achieve operational excellence by utilizing constituent feedback, data, and analytics to inform iterative decision-making. By collecting and analyzing data on the performance of different programs and services, local governments can identify areas for improvement and measure the impact of changes that are implemented. This can help local governments allocate resources more effectively, improve the delivery of services to residents, and make better use of taxpayers’ money.
Our consulting team has successfully worked with local government organizations including cities, towns, counties and regions. Our approach is based on a collaborative, partnership-driven working style; effective stakeholder engagement, knowledge transfer and consensus building to develop an optimal future state that will best meet the needs of the organization and the residents it serves.
Our local government clients are achieving real, sustainable results:
$190,195
Fleet services = Increase in fleet asset value availability of $190,195 daily and annual productivity savings of
3,792 hours.
$500K
Works operation and maintenance = Cost savings and avoidance of over $500K annually.
$73,111
Emergency response = Reduced preparation time by 1 hour and achieved savings of $73,111.
Further Information
Please complete the form below to request further information on our training programs.
Request a Proposal
Leading Edge Associates can assess the unique needs of your municipality or local government entity and provide you with a tailored proposal. Please get in touch with us to find out more.
Practical Training Programs
Our training programs are suitable for all local government employees. We can also provide tailor-made programs that focus on a specific tool or technique – for example, Lean strategic planning and deployment; value stream mapping; 5S; visual management; etc.
Lean Belt Certification
Training options are suitable for staff at all levels.
Lean for Leaders & Unions
Training workshops for those who have a leading or strategic role to play in continuous improvement.
Consultancy Support
Leading Edge Associates delivers both strategic and operational consulting for local government organizations.Establishing a Lean Deployment and Management System
Inclusive of vision and strategy; governance; capability building model; measurement framework; stakeholder engagement plan and deployment roadmap.Lean Transform
Our transformation framework is designed to support the individual needs of each organization. This journey takes your organization from daily firefighting and silo managed processes to work area self-reliance and sustained growth.Lean Performance Improvement
Leading Edge Associates provides both structured Lean consulting programs and tailored support for your organization. Our Lean Start and Plus programs introduce Lean to your organization through facilitating short and medium sized process improvements built around a framework for further progression. We can also provide expertise to support specific continuous improvement initiatives including service delivery reviews and specific Lean improvement initiatives. We have led successful initiatives across a variety of areas including fleet services; permit applications; capital budget preparation; procurement; finance and HR.Research and Evaluation
We provide qualitative and quantitative research services that help organizations make data-informed decisions and improve programs and services. Our services include digital and continuous improvement assessments; commercial feasibility studies and specific health check diagnostics to measure baseline performance of relevant processes and services.Lean Digital Transformation
Lean Digital transformation is the process of using Lean practices and digital technologies to improve operational performance and customer experiences. It will drive innovation across your teams and enable you to successfully evolve your organization. Our 5D approach to digital transformation integrates seamlessly with our Lean Transformation framework to deliver an integrated model for your organization.Agile
Agile is a proven way to transform your organization, encourage innovation and accelerate a culture where everyone is working better, smarter and more efficiently. We have developed a portfolio of Agile support programs and services to enable organizations to build capabilities and maximize the execution of improvements.Case Studies
The Paradise Way: Continuing to Improve in the Face of Adversity
In 2019, Town of Paradise engaged Leading Edge Associates to provide Lean training and support…
The Town of Gravenhurst: A Continuous Improvement Journey
By embracing Lean principles, the Town of Gravenhurst has established a systematic approach that fosters…
Irish Local Government: Lean for Micro Programs
Leading Edge Associates has delivered training and mentoring programs across a large cross section of…
City: Improving the Capital Budget Preparation Process
Led a cross-functional municipal team of stakeholders across multiple divisions including Design and Construction; Transportation;…
Led by Experts
Our experts have significant experience in delivering process and quality improvement consulting, facilitation and training across diverse stakeholder groups from all levels across the health continuum.
All Experts
What Our Clients Say
Our Clients
We work with staff at all levels and functions of the organization, from City Managers to front-line staff. We’ve helped both large and small municipalities across Canada with their Continuous Improvement efforts.
(Some client engagements reflect work completed prior to the reorganization of Leading Edge Associates’ global operations.)
Any questions?
If you have any further questions, or want to register a group, get in touch:
North America – Canada
60 St. Clair Avenue East Suite 805,
Toronto, ON,
M4T 1N5,
Canada
Tel: +1 (416) 637 5074