Consulting services
Stop studying the problem. Start fixing it.
We find your highest-value operational problem, fix it with your team, and leave the capability behind. One model: a quantified assessment, then a fixed-scope Focused Value Sprint, scaled as a Program of Sprints. Right-sized for the mid-market and public sector.
How we work
One model. Two stages. Built to scale.
We lead with the opportunity, not a framework: a quantified assessment, then a fixed-scope sprint that fixes it with your team, scaled only as the returns prove out.
Assess: the OpsScan Diagnostic
About 2 to 5 weeks
An evidence-based diagnostic, scope-scaled to your operation: leadership view, observation, and your data. You get a quantified, prioritized opportunity list, sized in hours and dollars and sequenced by impact and ease. Want a fast read first? Start with the free OpsScan Snapshot.
See the OpsScan DiagnosticAct: the Focused Value Sprint
Prep 2 to 6 wks, Execute 8 to 12 wks
Fixed scope, fixed fee, on one high-value problem. In Prep we build the business case with your named Initiative Owner, whose Lean Six Sigma Green Belt training begins. In Execute we run on a cadence, quick wins first, and the Initiative Owner earns the Green Belt. Capability and change are engrained throughout, so it holds after we leave.
See the Focused Value SprintScale: a Program of Sprints
Start small, prove, expand
When one Sprint proves out, the next follows. A Program of Sprints is a portfolio of Sprints on one cadence: start small, prove the return, expand on evidence. It is how transformation happens here, not a separate program you buy up front.
How Sprints scaleWhere a Sprint points
Every Sprint takes one focus, chosen per initiative
One engagement model. The focus is set per initiative, not per engagement.
Process
Process Sprint
When the problem is human, procedural, or organizational. Workflow redesign, lead-time reduction, and capacity recovery, run as a fixed-scope Sprint with your team.
ExploreAI & Digital
AI & Digital Sprint
When the work is repetitive, high-volume, or rules-based. We improve the process first, then automate. Process improvement is a given.
ExploreSustainability
Sustainability
Emissions and cost, reduced together. One Sprint, two outcomes, with environmental targets baked into operational KPIs.
ExploreNot sure which problem to start with? The OpsScan will show you.
Take the OpsScanWhy this fits the mid-market and public sector
The enterprise transformation playbook, right-sized.
Big-firm transformation assumes a budget, a transformation office, and slack to absorb the disruption. The mid-market and public sector rarely have any of the three. So we right-size it: find priority problem(s), solve with your own people, build the capability to do it again. The line owner is at the centre, not a chief transformation officer. You do not change everything at once. And the goal is capacity creation, not cost cutting.
Who we serve
Deep expertise where it matters most
We work with operations leaders, executive teams, and PE operating partners. Three sectors where we have the deepest track record, and a growing portfolio across industry.
Healthcare
Patient wait times, surgical throughput, staffing utilization, and accreditation readiness.
42% avg. wait time reduction
See sector solutionsLocal Government
Service delivery costs, permit processing times, resident satisfaction, and budget pressure.
15-30% cost reduction in 12 months
See sector solutionsManufacturing & Industry
Waste, throughput, quality, OEE, and supply chain performance across sites.
35% avg. waste reduction
See sector solutionsRecent outcomes
Real results. Named clients.
Lakeridge Health
26% reduction in pharmacy inventory costs
Inventory reduced from $3.8M to $2.8M. Built internal CI capability that continues delivering results.
View all case studiesTown of Gravenhurst
$450K in documented savings
4,407 annual hours freed. 17 Green Belts certified. Transformed corporate continuous improvement culture.
View all case studiesCity of Brampton
22% faster permit processing
Lean methodology applied to building permit workflows. Reduced end-to-end processing time by 22% across Planning and Building departments.
View all case studiesTrusted by leading Canadian organizations
Strategic Lean partnership at the City of St. John's
Leading Edge has provided practical advice and strategic guidance every step of the way as we take our core value of 'continue to do things better' and translate it into how we do our work every day.
“Leading Edge has been working with the City of St. John's since September 2017 as we take our core value of “continue to do things better” and translate that into how we do our work every day. While we are in the early phase of this CI journey and still have a lot of work to do, Leading Edge has provided practical advice and strategic guidance every step of the way.”
Deputy City Manager, Finance & Administration, City of St. John's
Turning Improvement Ideas into Executable Projects
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Start with a conversation
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FAQ
Common questions
A Focused Value Sprint runs in two parts: Prep (about 2 to 6 weeks) to build the business case and KPI impact plan with your Initiative Owner, then Execute (about 8 to 12 weeks) delivered with your team on a cadence. It starts with an OpsScan diagnostic (about 2 to 5 weeks) that sizes the opportunity.
We have deep expertise in healthcare, local government, manufacturing, logistics and distribution, construction, and financial services, plus a growing portfolio across other sectors. Our methodology adapts to any sector where operational performance matters.
Yes. We work with PE operating partners to accelerate value creation across portfolio companies. Our diagnostic-led approach provides rapid visibility into improvement opportunities and delivers measurable returns within the hold period.
We establish baseline metrics during the diagnostic phase and track improvements throughout the engagement. Typical metrics include cycle time, defect rate, throughput, cost per unit, and patient wait times. Every engagement includes a formal results summary.
A single Focused Value Sprint typically runs $15K to $85K, fixed fee. Combined Sprints run $100K to $175K, and a Program of Sprints is scoped by proposal. The OpsScan Diagnostic is scoped to your operation. Contact us to discuss the right fit.
Yes. The free OpsScan Snapshot is a quick self-serve maturity check. The paid OpsScan Diagnostic is a scope-scaled, evidence-based engagement (about 2 to 5 weeks) that produces a quantified, prioritized opportunity list, sized in hours and dollars. No obligation to proceed to a Sprint.
Three things. First, we work alongside your teams on the floor, not from a conference room. Second, we right-size enterprise transformation for the mid-market and public sector: one problem at a time, solved with your own people, capacity creation not cost cutting. Third, we build internal capability through Lean Six Sigma Green Belt certification and coaching, so your teams sustain results after we leave.
Yes. Many Canadian organizations qualify for provincial and federal funding programs that offset consulting costs. Programs like COJG, IRAP, and CDAP can cover 50-75% of eligible expenses. We help clients navigate the application process.