Training & Certification
Targeted programs from 90 minutes to 3 days, with eLearning, live virtual, or in-person delivery.
Self-paced online modules built specifically for healthcare environments. Each course is available on demand through the LEA learning platform and can be purchased individually or as part of a belt program.
Apply core Lean principles to healthcare processes to reduce waste and improve patient flow.
Plan and facilitate a structured Lean improvement event in a healthcare setting.
Map current-state patient and process flows and design improved future-state value streams.
Apply structured problem-solving tools to identify root causes and implement sustainable fixes.
Combine Lean and Six Sigma methodologies to reduce variation and improve quality outcomes.
Apply PDSA cycles and A3 structured thinking to drive rapid, evidence-based improvements.
Analyse and redesign workflows to increase throughput and reduce bottlenecks.
Build the governance, reporting, and leadership frameworks to sustain a Lean program.
Lock in gains through control plans, visual management, and accountability systems.
Explore how Lean thinking applies to health services, with an overview of waste, flow, and patient value.
Understand the core Lean principles and how they create value and eliminate waste in any healthcare process.
Recognize the 8 types of waste in healthcare settings and apply practical techniques to reduce them.
Master the essential Lean tools used daily in healthcare improvement, from visual management to standard work.
Apply the Kaizen philosophy of continuous, small-scale improvement to accelerate change in healthcare.
Structure and launch a Lean improvement event from scoping to kickoff in a healthcare context.
Lead teams through the human side of change when implementing Lean in healthcare settings.
Collect and analyse demand and process data to prioritize improvement opportunities in healthcare.
Plan and execute a 6S workplace organization initiative to create safer, cleaner, more efficient care environments.
Identify and reduce process variation to improve clinical quality and operational consistency.
Develop and deploy a Lean strategy across a healthcare organization for sustained system-wide improvement.
Deepen your Lean toolkit with advanced analytical and improvement methods for complex healthcare challenges.
Instructor-led workshops covering foundational to advanced Lean tools. Delivered on-site or live virtual, scoped to your team and operating context. Contact us for pricing and scheduling.
Recognize the 8 wastes of Lean using the DOWNTIME framework, with real workplace examples.
Apply the 5S/6S method to create safe, organized, and efficient workspaces.
Document best practices and use visual cues to sustain process discipline.
Map current-state processes and design improved future-state value streams.
Structure and launch a Lean improvement event from scoping to kickoff.
Apply structured problem-solving methods including the 5 Whys and Ishikawa diagrams.
Run rapid improvement cycles using the PDCA/PDSA framework and Kaizen principles.
Learn the Define, Measure, Analyze, Improve, Control methodology for structured improvement.
Implement daily management systems, tiered meetings, and visual performance boards.
Reduce unplanned downtime and improve equipment reliability with TPM pillars.
Calculate and improve OEE across availability, performance, and quality dimensions.
Proactively identify and prioritize process failure risks before they occur.
Gather, display, and interpret process data to drive evidence-based decisions.
Translate customer needs into measurable quality requirements.
Assess the accuracy and reliability of your measurement and data collection systems.
Monitor process stability and measure capability using statistical control charts.
Prioritize improvement opportunities using effort-impact analysis and PICK charts.
Lock in gains with control plans, visual management, and accountability systems.
Build foundational knowledge of Six Sigma tools, roles, and their integration with Lean.
Instructor-led workshops for senior leaders, managers, and CI program owners. All programs are delivered on-site or live virtual. Contact us for pricing and scheduling.
Lean strategy, executive accountability, and CI governance for C-suite and directors.
Practical Lean application for middle managers: visual management, team coaching, and daily routines.
Build union engagement and leadership buy-in for continuous improvement programs.
Structure and run effective CI governance forums.
Design and implement structured daily and weekly leader routines that drive accountability.
Deploy strategy through cascading goals, X-matrices, and catch-ball planning processes.
Build scientific thinking habits through Toyota Kata coaching and improvement routines.
Manage a portfolio of improvement projects with prioritization, resourcing, and reporting.
Learn to observe, listen, and coach during structured process walks.
Apply the A3 structured problem-solving approach to complex organizational challenges.
Plan and lead an organization-wide Lean transformation from diagnosis to sustained capability.
Align people, budget, and capacity with your improvement program priorities.
Build internal facilitation and coaching capability to sustain improvement programs independently.
Instructor-led programs that connect Lean improvement with sustainability, digital transformation, and AI. Delivered on-site or virtually, scoped to your team and context.
Flagship Program
Combine Lean process improvement with environmental sustainability to reduce waste, cut emissions, and build a credible net-zero roadmap. Delivered in partnership with Ontario Tech University.
Program modules
Canada Job Grant funding may be available. Learn more
Apply Lean principles to digital process improvement and automation initiatives.
Use data analytics and visualization tools to drive smarter Lean decisions.
Understand how IoT, automation, and Industry 4.0 technologies complement Lean systems.
Navigate AI integration in improvement programs, including pitfalls and practical use cases.
Instructor-led programs for practitioners and leaders who need to quantify, communicate, and govern the financial value of improvement work.
Quantify and communicate the savings, ROI, and business value of improvement projects.
Identify and measure the true cost of defects, rework, and process failures.
Apply Lean thinking to budgeting, cost reduction, and resource allocation decisions.
Introductory and progressive Agile programs for teams and organizations at any stage of their Agile journey.
Core Agile values, principles, and frameworks including Scrum and Kanban, for any organization.
Progressive belt certification programs in Agile practices.
Looking for the full Agile credential pathway? Explore Agile Certification for the Diploma of Project Management and APO/APM+ accreditation.
Instructor-led workshops to build the change management and project management skills that make improvement initiatives stick.
Apply structured change frameworks (ADKAR, Kotter) to CI and transformation projects.
Use AI tools to improve project planning, risk management, and stakeholder communication.
Navigate the human side of AI adoption, including resistance, engagement, and capability building.
Half-day and full-day instructor-led workshops to build the human skills that underpin every effective improvement program.
Communicate clearly and confidently in professional and cross-functional settings.
Navigate disagreements and challenging conversations with structured frameworks.
Build a culture of continuous feedback and development with practical tools.
Lead teams across functions and hierarchies toward shared improvement goals.
Apply team development models and motivation frameworks to build engaged, high-output teams.
Design and facilitate workshops, kaizen events, and improvement sessions effectively.
Run shorter, clearer, more productive meetings with structured agendas and decision protocols.
Apply Lean-influenced time management frameworks to prioritize, focus, and eliminate personal waste.
Develop self-awareness, empathy, and relationship skills for more effective leadership.
These workshops pair directly with Lean belt programs. Many organizations run the communication and facilitation workshops alongside Green Belt training to accelerate team performance.