About 19 hours saved on each archive request
A mid-sized city digitized its archives catalogue, saving about 19 hours of staff time on each citizen archive request.
Measured Client-led, LEA-coached Published
A mid-sized city
The problem
Citizen requests for archive records took many staff hours to fulfil.
The approach
The project digitized the archives catalogue used to locate and serve requests.
The result
About 19 hours saved per archive request.
Where is your biggest opportunity?
An OpsScan Diagnostic sizes and prioritizes your opportunities in hours and dollars, so the first Sprint goes where it matters most.