OpsScan Diagnostic
OpsScan: your operational opportunities, quantified and prioritized
An evidence-based operational diagnostic, scope-scaled to your operation: we combine your leadership's view, observation of how the work runs, and your data to produce a prioritized list of opportunities, sized in hours and dollars. It is the front door to a Focused Value Sprint.
Part of our Assess to Sprint model. Engage it on its own or as part of a Program of Sprints.
Want a faster read first? Ask us about the free OpsScan Snapshot, a quick maturity check we run with you after a short call.
Maturity scale
How we read operational maturity
Alongside the opportunity list, we place your operation on a simple five-level maturity scale, from fire-fighting to self-reliance. It helps you interpret your results and set realistic targets.
Fire Fighting
Reacting to problems as they arise. No awareness or active use of Lean or continuous improvement practices.
Set-up Processes
Improvement is on the radar. Early efforts are underway but ad hoc, with limited data collection and inconsistent follow-through.
Execute Processes
Structured improvement activity in specific areas. Data is being collected but not yet consistently informing decisions.
Managed Reliance
Organization-wide continuous improvement in place. Every team has an improvement plan and is accountable for results.
Self-Reliance
Continuous improvement is embedded at every level. It is simply how the organization operates.
Our approach
How OpsScan Works
OpsScan is an evidence-based operational diagnostic. We combine your leadership's view, observation of how the work actually runs, and your data, then quantify and prioritize the opportunities, sized in hours and dollars and sequenced by impact and ease. We lead with the opportunity, not the framework.
Scope
We agree the focus and depth. The diagnostic scales to your operation, roughly 2 to 5 weeks, so you pay for the depth you need.
Gather evidence
Leadership interviews, observation of the work as it actually runs, and a read of your data. Not a questionnaire alone.
Quantify and prioritize
We size each opportunity in hours and dollars and sequence it by impact and ease, so the highest-value, lowest-friction wins come first.
Decide
A working session on the opportunity list and the path forward, straight into a Focused Value Sprint when you are ready.
Scope
What we cover
- Leadership and governance
- Strategy deployment
- Process management
- Performance measurement
- Customer focus
- Supply chain management
- People development
- Innovation management
- Digital maturity
- Quality systems
- Environmental performance
- Financial impact tracking
- Knowledge management
- Change readiness
Who this is for
Is this the right fit?
Operations Leaders
Directors and VPs of Operations seeking an objective, quantified baseline before committing to a Sprint or program.
Executive Leaders
CEOs and COOs wanting a data-driven view of operational maturity to prioritize investment and set direction.
CI Leaders
Looking to benchmark current state, identify blind spots, and build a business case for improvement investment.
Client work
OpsScan in Practice: From Baseline to Action Plan
Long-term Care: Pre-Transformation Readiness Assessment
A long-term care operator considering a Lean transformation program wanted an objective view of their current operational maturity before committing to a multi-site engagement.
- OpsScan questionnaire completed by leadership team across two sites, covering all 5 maturity dimensions
- Benchmarking against comparable LTC organizations to contextualize gaps and strengths
- Leadership debrief session producing a prioritized 90-day improvement roadmap
Outcomes: The organization entered their Lean transformation with a clear, evidence-based starting point, phased priorities, and leadership alignment that accelerated early results.
Professional Services: Operational Baseline for a Growing Firm
A professional services firm experiencing rapid growth needed to understand where operational inefficiencies were emerging before they became structural problems.
- OpsScan assessment across five maturity dimensions with input from partners and senior managers
- Gap analysis identifying the three highest-priority improvement areas based on business impact and feasibility
- Action planning session converting findings into a 90-day sprint with clear owners and milestones
Outcomes: Leadership reached consensus on priorities for the first time, avoided an expensive technology investment that would not have addressed the root causes, and launched two improvement projects within 30 days.
“Our experience with Leading Edge was exceptional, and the additional supports and excellent follow-up we received from the team ensured that we completed our projects and were able to sustain the improvements that had been made, demonstrating their commitment to creating continuous improvement learners. It is wonderful to now see and hear Lean approaches and tools being applied in other contexts outside of our projects, as the value of Lean is recognized across the agency and process improvements continue to be actualized.”
System Planner, Youth Services Bureau of Ottawa
Start Your OpsScan Assessment
Send us a message and we respond within one business day. Or book a call if you prefer to talk first.
FAQ
Common questions
The free OpsScan Snapshot is a quick maturity check we run with you after a short call. The paid OpsScan Diagnostic is scope-scaled to your operation, so pricing depends on scope and depth. Contact us and we will size it. No obligation to proceed.
The paid OpsScan Diagnostic runs about 2 to 5 weeks, scaled to scope. The free Snapshot is a short guided maturity check we run after a brief call.
A prioritized list of opportunities, each sized in hours and dollars and sequenced by impact and ease, plus a read on your operational maturity and a recommended path into a Focused Value Sprint.
The approach applies to any sector, from manufacturing to white-collar services to the public sector. We calibrate what we look at to your operation for relevant findings.
No. OpsScan is a standalone diagnostic with no obligation to proceed. If you do proceed, it feeds directly into a Focused Value Sprint: the opportunity list becomes the Sprint scope.
Yes. Many clients run OpsScan annually to track maturity progression and recalibrate improvement priorities.