A regulated utility identified $1.7M in annual opportunities
An OpsScan Diagnostic identified $1.7M in annual improvement opportunities for a regulated utility; Year 1 net benefit was $1.5M.
The challenge
The utility wanted an objective view of how its operational divisions were performing and where improvement effort would return the most value.
The approach
LEA assessed the utility across all five OpsScan domains: Strategy and Governance, Process and Workflow, People and Capability, Technology and Data, and Assets and Infrastructure. Findings were validated through stakeholder interviews, site observations, data analysis and benchmarking against sector peers. LEA then delivered a prioritized improvement roadmap combining quick wins with multi-year transformation initiatives.
The result
The diagnostic identified $1.7M in annual improvement opportunities. Implementation of the prioritized recommendations from the roadmap delivered a Year 1 net benefit of $1.5M.
How it holds
The utility was left with a prioritized improvement roadmap covering both quick wins and multi-year transformation initiatives.
Results
What changed
| Measure | Before | After | Change |
|---|---|---|---|
| Annual improvement opportunities identified | $1.7M | ||
| Year 1 net benefit from implemented recommendations | $1.5M |
FAQ
Common questions
The OpsScan Diagnostic covers five domains: Strategy and Governance, Process and Workflow, People and Capability, Technology and Data, and Assets and Infrastructure. For this regulated utility, findings were validated through stakeholder interviews, site observations, data analysis and benchmarking against sector peers, and led to a prioritized roadmap.
The diagnostic identified $1.7M in annual improvement opportunities. By implementing prioritized recommendations from the improvement roadmap, which combined quick wins with multi-year transformation initiatives, the utility achieved a Year 1 net benefit of $1.5M, as recorded in LEA project files.
Where is your biggest opportunity?
An OpsScan Diagnostic sizes and prioritizes your opportunities in hours and dollars, so the first Sprint goes where it matters most.