End-of-Year Discount: 10% off self-paced online Lean Belt programs until November 30, 2026. View programs →

Local Government Lead Time Capacity

Invoice email delivery wait cut from 2,100 minutes to 1

A mid-sized city cut accounts payable invoice email wait time from 2,100 minutes to 1 and saved 7,863 minutes per cycle.

Measured Client-led, LEA-coached Published
A mid-sized city

The problem

Accounts payable invoice delivery by email and spreadsheet tracking involved long waits and duplicated effort.

The approach

The project redesigned email invoice delivery and consolidated the supporting spreadsheets.

The result

Invoice email delivery wait time fell from 2,100 minutes to 1 minute (99%), and 7,863 minutes were saved per cycle.

Where is your biggest opportunity?

An OpsScan Diagnostic sizes and prioritizes your opportunities in hours and dollars, so the first Sprint goes where it matters most.