Consulting services
Stop studying the problem. Start fixing it.
Leading Edge brings senior practitioners alongside your operations team to validate, design, and execute. Not recommendations. A working solution your team owns.
The OneView methodology
Three integrated themes. One outcome: lasting performance.
OneView is how we look at your operations: process and performance, digital and AI, sustainability. Most clients focus on one or two. Many run them together as one program.
Process & Performance Improvement
Lean, Six Sigma, operational redesign
Faster cycle times, lower cost-to-serve, and better employee experience. Sized, sequenced, and sustained, with the execution muscle to keep results compounding.
Explore this serviceDigital & AI Enablement
Automation, analytics, intelligent operations
Process insight and automation that scales decisions and reduces manual effort. We make sure operations are lean enough to automate before we automate them.
Explore this serviceSustainability
Lean & Green
Cost reduction and emissions reduction integrated. One program, two outcomes. Environmental targets baked into operational KPIs.
Explore this serviceThree ways to engage with us
Flexible, shaped to your challenge
Every engagement is scoped to your situation, timeline, and ambition. Three standalone ways to partner with us on process improvement.
Assessment
OpsScan Diagnostic
A structured maturity scan that assesses Lean and CI cultural readiness across 5 dimensions. Maps your highest-impact opportunities and gives both sides a clear, evidence-based starting point for what comes next.
3 to 5 weeks.
Learn moreTargeted
Focused Value Sprint
For a specific, well-defined operational problem. A fixed-scope sprint that validates the opportunity, diagnoses, designs the solution with your team, and supports implementation through structured coaching. Outcome: a sized business case, a sixty to ninety day execution plan, and the Lean Six Sigma capability built into your team to deliver it.
4-6 weeks to plan.
Learn moreComprehensive
Full Transformation Program
For organizations ready for broader change. A multi-quarter program spanning Lean operations, digital enablement, and capability building, with structured governance and sustained results tracking.
Multi-quarter.
Learn moreNot sure which engagement model fits? Our diagnostic will show you.
Discuss your situationWho we serve
Deep expertise where it matters most
We work with operations leaders, executive teams, and PE operating partners. Three sectors where we have the deepest track record, and a growing portfolio across industry.
Healthcare
Patient wait times, surgical throughput, staffing utilization, and accreditation readiness.
42% avg. wait time reduction
See sector solutionsLocal Government
Service delivery costs, permit processing times, resident satisfaction, and budget pressure.
15-30% cost reduction in 12 months
See sector solutionsManufacturing & Industry
Waste, throughput, quality, OEE, and supply chain performance across sites.
35% avg. waste reduction
See sector solutionsRecent outcomes
Real results. Named clients.
Lakeridge Health
26% reduction in pharmacy inventory costs
Inventory reduced from $3.8M to $2.8M. Built internal CI capability that continues delivering results.
View all case studiesTown of Gravenhurst
$450K in documented savings
4,407 annual hours freed. 17 Green Belts certified. Transformed corporate continuous improvement culture.
View all case studiesCity of Brampton
22% faster permit processing
Lean methodology applied to building permit workflows. Reduced end-to-end processing time by 22% across Planning and Building departments.
View all case studiesTrusted by leading Canadian organizations
Strategic Lean partnership at the City of St. John's
Leading Edge has provided practical advice and strategic guidance every step of the way as we take our core value of 'continue to do things better' and translate it into how we do our work every day.
“Leading Edge has been working with the City of St. John's since September 2017 as we take our core value of “continue to do things better” and translate that into how we do our work every day. While we are in the early phase of this CI journey and still have a lot of work to do, Leading Edge has provided practical advice and strategic guidance every step of the way.”
Deputy City Manager, Finance & Administration, City of St. John's
Turning Improvement Ideas into Executable Projects
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Start with a conversation
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FAQ
Common questions
Most engagements run 12 to 16 weeks, depending on scope. We begin with a diagnostic phase that sizes the opportunity and sets realistic timelines. A Value Sprint produces a validated business case in 4 to 6 weeks, followed by a sixty to ninety day execution plan delivered with your team through structured coaching.
We have deep expertise in healthcare, local government, manufacturing, logistics and distribution, construction, and financial services, plus a growing portfolio across other sectors. Our methodology adapts to any sector where operational performance matters.
Yes. We work with PE operating partners to accelerate value creation across portfolio companies. Our diagnostic-led approach provides rapid visibility into improvement opportunities and delivers measurable returns within the hold period.
We establish baseline metrics during the diagnostic phase and track improvements throughout the engagement. Typical metrics include cycle time, defect rate, throughput, cost per unit, and patient wait times. Every engagement includes a formal results summary.
Pricing depends on scope, duration, and the number of consultants required. Value Sprints and Enterprise programs are custom-scoped to the improvement opportunity. OpsScan is available at multiple levels (Self-Serve, Expert-Led, and Enterprise) with pricing tailored to your needs. Contact us to discuss the right fit.
Yes. The self-serve OpsScan assessment evaluates 5 dimensions of operational maturity and produces a prioritized improvement roadmap. It takes approximately 15 minutes to complete and you receive your results within 5 business days. No obligation to proceed.
Three things. First, we work alongside your teams on the floor, not from a conference room. Second, we integrate process improvement, digital and AI enablement, and sustainability into a single program. Third, we build internal capability through Lean Belt certification and coaching, so your teams sustain results after we leave.
Yes. Many Canadian organizations qualify for provincial and federal funding programs that offset consulting costs. Programs like COJG, IRAP, and CDAP can cover 50-75% of eligible expenses. We help clients navigate the application process.