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Utilities Quality and Safety Cost Capability

Aquatera realized $980,000 in savings through the Aquatera Way

The Aquatera Way: safety audit scores up from 89% to 96%, $980,000 in realized savings and 95% of employees certified in Lean training.

As reported in public documents Published

The challenge

Aquatera began its Lean journey in 2013 with training for all staff and a Lean Committee, but Lean did not gain traction across the organization because it lacked the resources and knowledge to drive a shift in culture. At the same time, the downturn in the oil industry meant Aquatera had to stay competitive while sales of its core products declined.

The approach

Eight Lean team members worked towards Green Belt certification with a Leading Edge mentor, and Yellow Belt training for all staff became the catalyst for the culture shift. Leading Edge then conducted a continuous improvement maturity model (CIMM) assessment, which became the roadmap and 12-month plan for the Aquatera Way, built on governance, capability, making it happen, tools and measurement. The assessment identified four high-priority areas, and six projects within the safety program addressed manager standard work, incident prevention and root cause analysis, just-in-time orientation, standard templates, PPE and visual management, and supply chain improvements.

The result

Safety audit scores rose from 89% to 96%, safety culture survey results rose from 3 out of 5 to 4 out of 5, and the supply chain management project achieved annual savings of $105,000, with a sustained reduction in lost time and recordable injuries reported. Aquatera has certified 95% of its employees with some level of Lean training and realized cost savings of $980,000, and it was the 2017 North American winner of the Leading Edge Group Continuous Improvement Excellence Award.

How it holds

Annual CEO objectives are cascaded to all work teams through Hoshin Kanri, and key performance indicators linked from the CEO scorecard to the front line are reviewed weekly on visual management boards and in team huddles. Aquatera's capability includes more than 150 Yellow Belt certifications, more than 10 Green Belts and three Black Belts.

Results

What changed

MeasureBeforeAfterChange
Safety audit score89%96%
Safety culture survey result3 out of 54 out of 5Greatly reduced variability in individual rankings
Supply chain management project$105,000 in annual savings
Realized cost savings through Lean$980,000
Employees certified with some level of Lean training95%

Source: Aquatera Way White Paper, Leading Edge Group

“I no longer look at projects with the thought, I don't know where to start. I now have the tools to tackle different types of projects due to my exposure in the Green Belt program.”

Ryan Ropcean, Aquatera

FAQ

Common questions

The Aquatera Way is Aquatera's Lean management system, built so that every employee can see the flow of value to the customer and fix it when it breaks down. It was developed from a Leading Edge maturity assessment and covers governance, capability, making it happen, tools and measurement.

According to the Aquatera Way White Paper, safety audit scores rose from 89% to 96%, safety culture survey results rose from 3 out of 5 to 4 out of 5, and Aquatera realized cost savings of $980,000. Its supply chain project achieved annual savings of $105,000.

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