Recruitment playbook reaches 100% adoption and improves data accuracy by 40%
A mid-sized city standardized student recruitment with a playbook that reached 100% adoption and improved data accuracy by 40%.
The problem
Student recruitment workflows were inconsistent across client groups, with data accuracy gaps and no governance cadence.
The approach
The project designed and implemented a Student Recruitment Playbook using standard work and voice of the customer.
The result
100% adoption across client groups and a 40% improvement in data accuracy; the playbook is now a corporate standard with an annual update cadence.
Where is your biggest opportunity?
An OpsScan Diagnostic sizes and prioritizes your opportunities in hours and dollars, so the first Sprint goes where it matters most.